We have processed over 1.5 million items of mail and growing fast!
We have been helping clients’ businesses across the world since 2008.
We are fully licensed in the UK ensuring full compliance within the industry.
Our company was one of the original founders of the virtual office concept.
Our professional Virtual Office service in London has been expertly crafted to help you run your business. Whether you are just starting out on your business journey or a seasoned entrepreneur with many projects, our virtual office is an essential tool in your business armoury.
Our virtual office is tried and tested by thousands of small business owners from across the globe who entrust us to expertly handle their incoming telephone calls and sort their post and parcels.
Not only that, we have a great wealth of history and experience behind us, you can read more about our long history from our offices in City Road, London on our about us page.
Our complete virtual office service is the ultimate solution to help you grow your business without the expense and hassle of employing staff or owning your own office with all the added expense. Partner with Capital Office and we’ll add professionalism, prestige and more importantly profit to your brand. Discover how we can help you save time and money with our expert virtual office address and call answering services.
We understand what it takes to run a business in todays competitive market place. From online entrepreneurs to hardworking electricians we have worked with clients from across the world servicing every industry imaginable. Our team has been based in City Road, London EC1 for over 50 years and Capital Office has been trading since 2008. We have a wealth of industry experience and you can be sure we have your best interests at heart. We pride ourselves on building excellent relationships with our clients and have a customer service team that is second to none. We are here to work with you, lets get cracking!
As a licensed and regulated virtual office provider we have to ensure yearly compliance with several different government agencies. We are also a listed Company Formation Agent at Companies House. Our licenses include Data Protection, Anti Money Laundering, London Local Authorities Act and Companies House Agent Approved. This adds to the layers of confidence our clients have in our abilities to ensure a professional experience with our team.
Customer satisfaction is always at the heart of everything we do and that is why we are rated excellent on websites such as Trustpilot. We deliver a very high level service that is second to none in our industry and that is why our clients love us!
You can purchase our virtual office in as little as 2 minutes. Setup is completed on average within 10 minutes once the mandatory AML checks are completed.
Our pricing structure is clear and transparent, we also provide an easy way to cancel without any hidden charges or fees. Unlike competitors we do not automatically charge your account and this provides a more controlled service for our clients without the fear of having a large renewal fee being charged to your card.
If you wish to cancel you simply do not pay to renew, it couldn’t be more fairer and simpler! No nasty hidden charges or annoying cancellation email requests!
We do not charge any setup fees and we always ensure our prices are very competitive whilst providing some of the best customer service available.
If you are a small business operating from home or just wanting to reduce your digital footprint online then our virtual business address will ensure that you do not make your home address public.
Our London virtual address service provides the ability to retain a physical presence in the UK without the associated cost of a regular office.
With selected packages we offer a free Limited Company Setup within England & Wales. Once you purchase the service our team will contact you to complete the official incorporation application.
With selected packages we offer a free meeting room use at our central London Office, simply contact our team to check availability. We also allow additional hours to be purchased if the need arises.
I spoke to a representative called John R; John was extremely kind, helpful and patient, and went above and beyond to help with my queries and to explain further details that I needed clarification on.
View our helpful decision tree diagram to inform your decision
If you have never used a virtual office address service before you may be wondering is it really worth it? Well we would suggest it is for the majority of people who are deciding if the jump over to a virtual office address is the right move for you..
Prestigious central London address that adds credibility to your brand
Your company’s clients are treated with a high standard of professionalism
We handle your mail and parcels so that you don’t have to
Protect your home address from becoming public
Get the professionalism without the expense: you need not spend on premises, training, hiring staff or equipment
Flexible mailing solutions – choose to have mail forwarded or scanned and emailed (for letters only)
We free up your time to focus on what you’re good at
No message or call to your business is ever missed
Ideal for start-ups, as well as established and international businesses
If you are wondering what exactly make a virtual office worth it, just take a look at the key features below and be assured that it is the right move for your business
If you are a small business operating from home or simply concerned about having your address and details listed online then we highly recommend a virtual business address. This will help reduce your digital footprint online and at the very least avoid making your home address public.
Whether you reside in the UK or abroad, if you want to start a business in the UK, you certainly need a mailing address for your business. Our virtual business address service is perfect for any type of company structure, small or large.
Why pay for post each month when you don’t need to? Only pay for post you receive. Unlike many competitors who add on a fixed monthly postage fee and then only include a handful of items each month charging you more if you go over that quota, we keep things simple. You only pay for postage when its required and we pass this saving onto you, our client.
With our expert virtual office address our professional mail handling team will process all your incoming post and parcels as per your chosen handling method. Once you purchase you can choose from collection, forwarding and even scanning. If you are a on a service such as “scan” and a parcel arrives our friendly team will contact you in order to have the item sent out direct or help to arrange a collection.
We process mail daily in our secure office facilities. We then handle based on your instructions, forwarding of mail takes place daily as does scanning. If you are collecting you will be notified by email once a letter is received allowing you to make arrangements to collect the item
With our scan service option you will have instant access to the letter once it has been processed by our dedicated scan team.
Capital Office Virtual Office Address Service is a prime address in the heart of central London. We have excellent transport links with the closest main tube stations being Old Street, Moorgate and Liverpool Street Stations.
What will my address look like?
Your Company Name / Your Name,
124 City Road
London
EC1V 2NX
One of the biggest benefits of our virtual office address is that when chosen, your mail can be scanned & sent directly to you in a digital format. The document we create and send is fully searchable meaning you can save locally and have a full collection of digital files that are fully indexed and can be searched for in seconds.
For clients who are on a collect or scheduled forwarding day service, you will receive an email alert every time a letter is received at our address.
If you require a statutory letter to also be sent to you overseas we can facilitate this service. With our registered office and officers address service scanning of included items is free, however in rare instances where a client would like a physical copy this can be arranged. We have partnered with some of the leading courier companies to ship important documents and packages including Royal Mail. Our service is flexible our expert team will be able to provide a competitive cost for this additional service.
Have you not used a Call Answering Service before? Keen to find out what makes Capital Offices virtual call handling service so good? Well we have listed the key features below for you take time to understand what makes our service “tick”.
Our call handling service has been expertly designed to allow you to carry on with your day to day operation whilst confidently knowing that you have a team of expert call handlers taking calls on your behalf. Our team is designed to be your team, handling your calls the way you request with your chosen greeting. We also do not charge per call and offer unlimited calls included with our packages. This is subject to our fair usage policy. On average our clients receive between a range 30-100 calls per month.
We include a prime 0203 London telephone number. If you already own a number you can simply divert calls to the number we provide and our team will seamlessly start taking calls in your chosen greeting. Upgrade to our premium 0207 London Telephone number for a small fee.
When your telephone number is called, our professional team answers the call in your chosen greeting and then either answers basic questions, or takes a message, or transfers the call live onto your chosen number (deposit required for live call transfer). If you are not available or we are taking messages on your behalf, we would normally obtain the caller’s details and then message you the details so that you can call or message back at a more convenient time.
Yes, we are able to transfer calls live to your phone (a deposit is required for this service). Our team will greet your client and then attempt to transfer the call live to you. If you are not available, the team will take the caller’s details and forward this immediately to you, but if you are available, the call will be transferred live to your phone.
Our live call answering service runs between 9.00 am and 5.00 pm Monday to Friday (excluding bank holidays in England). Out of hours callers will be prompted to leave a message in a voicemail which can be personalized for a small fee.
We do not charge per call; all the calls are already included in the cost of the service.
Dive into Our Array of Services and Solutions
Our complete virtual office service in London is ideal for businesses who want to get ahead and impress their clients and associates.
Our mail forwarding address service allows you to forward mail to your designated address anywhere in the UK or abroad.
Impress clients with a London telephone number and a team of professional PAs who will personally greet your client and handle your call.
Our meeting rooms are situated in the heart of London and form part of the complete virtual office solution.
Capital Office is an approved formation agent listed at Companies House.
We can help you get a Business Bank Account through Barclays or CardOne, with a fast track scheme.
Our expert designers will create a professional and competitively priced website with the latest features, specifications and mobile optimised.
We aim to make the accounting process as easy as possible, so you can concentrate on other more important things.
Our friendly team are on hand to help, get in touch today
+44 (0) 207 566 3939
info@capital-office.co.uk
Discover Our Top-Requested Solutions
Impress clients with a professional business image. This package includes mail forwarding and free support, and with our City Road London address, you’ll be able to run your business from anywhere in the world.
Our complete virtual office is the ideal way to grow your business and impress clients with a prestigious London office address and professional call handling service. This is a popular choice for global clients.
Protect your personal information from appearing at Companies House with our exclusive registered office address service. We process statutory mail on your behalf and then turn this into a digital file which is sent direct to your email.
We can help your business thrive. If you have a new business idea then our service is a no brainer! If you need mail sent overseas then we are the reliable partner. Whatever your needs we can help.
Secure office facility with fully monitored CCTV and daily in house security patrols.
Our firm is fully licensed and governed under several government agencies and has been since 2008
The highest standards of data destruction so you can be sure its handled by a UK government licensed specialists.
We operate a fully digital and physical mail room, leading the way in state of the art technology
Need an affordable meeting room? We have a great solution for your business.
High quality modern meeting room space in EC1 for hire with full rapid-speed fibre optic Wi-Fi. Our meeting rooms form part of the complete virtual office solution in the heart of London subject to availability.
Our friendly team are on hand to help, get in touch today
+44 (0) 207 566 3939
info@capital-office.co.uk